Privacy Policy
Last updated: 13 June 2026
This Privacy Policy explains how the practice of Divyāya (“we”, “us”) collects, uses and protects your information when you use this website, book an appointment, enrol in a course, or purchase products.
Information we collect
- Appointment & enquiry details — your name, phone, email and the nature of the ceremony, consultation or service you request.
- Account & order details — name, email, billing and shipping address, and the items you order.
- Payment information — processed securely by our payment provider; we do not store your full card details on our servers.
- Usage data — basic analytics and cookies that help the site function and improve.
How we use your information
- To schedule, confirm and manage your appointments.
- To process orders, deliver products and provide access to courses.
- To respond to your enquiries and provide support.
- To send important service messages relating to your bookings or orders.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate the site — such as our hosting provider, payment gateway and email service — and only to the extent needed to provide the service, or where required by law.
Sensitive information
Some details you share when arranging a ceremony or consultation may be personal in nature. We treat all such information with particular care and use it solely to provide the services you request.
Cookies
The site uses essential cookies to keep you signed in and to remember your cart. You can control cookies through your browser settings.
Data security & retention
We take reasonable technical and organisational measures to protect your information and retain it only as long as necessary for the purposes above or as required by law.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. You can also manage your account details and addresses from your account dashboard.
Contact us
For any privacy question, email ask@divyaya.com.