{"id":40,"date":"2026-06-13T09:40:42","date_gmt":"2026-06-13T09:40:42","guid":{"rendered":"https:\/\/divyaya.com\/?page_id=40"},"modified":"2026-07-10T04:43:13","modified_gmt":"2026-07-10T04:43:13","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/divyaya.com\/bn\/refund_returns\/","title":{"rendered":"Refund &#038; Returns Policy"},"content":{"rendered":"<style>.drachy-legal h1{font-family:Newsreader,Georgia,serif;font-size:36px;color:#2C2230;margin:0 0 6px}.drachy-legal .upd{color:#9b8a92;font-size:13px;margin:0 0 30px}.drachy-legal h2{font-family:Newsreader,Georgia,serif;font-size:22px;color:#B14A72;margin:32px 0 10px}.drachy-legal p,.drachy-legal li{font-size:15.5px}.drachy-legal ul{padding-left:20px}.drachy-legal li{margin:6px 0}.drachy-legal a{color:#B14A72}<\/style>\n<div class=\"drachy-legal\" style=\"max-width:860px;margin:0 auto;padding:54px 22px 70px;font-family:'Hanken Grotesk',system-ui,sans-serif;color:#3a2f35;line-height:1.7\">\n<h1>Refund &amp; Returns Policy<\/h1>\n<p class=\"upd\">\u09b8\u09b0\u09cd\u09ac\u09b6\u09c7\u09b7 \u0986\u09aa\u09a1\u09c7\u099f: \u09e7\u09e9 \u099c\u09c1\u09a8 \u09e8\u09e6\u09e8\u09ec<\/p>\n<p>We want you to be happy with your purchase. This policy explains returns and refunds for books and products, digital courses, and appointments.<\/p>\n<h2>Books &amp; physical products<\/h2>\n<ul>\n<li>You may request a return within <strong>7 days<\/strong> of delivery if the item is unused and in its original condition.<\/li>\n<li>Damaged or incorrect items will be replaced or fully refunded &mdash; please share a photo when you contact us.<\/li>\n<li>Once we receive and check the returned item, approved refunds are issued to your original payment method, typically within 5&ndash;7 business days.<\/li>\n<\/ul>\n<h2>Online courses &amp; e-books<\/h2>\n<ul>\n<li>Because digital content is available immediately, course enrolments and e-book purchases are generally non-refundable once accessed or downloaded.<\/li>\n<li>If you have not started a course, you may request a refund within <strong>48 hours<\/strong> of purchase.<\/li>\n<li>If you were charged in error or cannot access your purchase, contact us and we will put it right.<\/li>\n<\/ul>\n<h2>\u0985\u09cd\u09af\u09be\u09aa\u09af\u09bc\u09c7\u09a8\u09cd\u099f\u09ae\u09c7\u09a8\u09cd\u099f<\/h2>\n<ul>\n<li>You can reschedule or cancel an appointment from your <a href=\"\/bn\/my-appointments\/\">appointments panel<\/a>.<\/li>\n<li>Please give us reasonable notice so the slot can be offered to another family.<\/li>\n<li>Any consultation fee paid online for a cancelled appointment will be refunded or adjusted to your next visit.<\/li>\n<\/ul>\n<h2>How to request a return or refund<\/h2>\n<p>\u0987\u09ae\u09c7\u09b2 <a href=\"mailto:ask@divyaya.com\">ask@divyaya.com<\/a> or call +91 98300 62418 with your order number and reason. We aim to respond within 2 business days.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Last updated: 13 June 2026 We want you to be happy with your purchase. This policy explains returns and refunds for&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-40","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/divyaya.com\/bn\/wp-json\/wp\/v2\/pages\/40","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/divyaya.com\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/divyaya.com\/bn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/divyaya.com\/bn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/divyaya.com\/bn\/wp-json\/wp\/v2\/comments?post=40"}],"version-history":[{"count":1,"href":"https:\/\/divyaya.com\/bn\/wp-json\/wp\/v2\/pages\/40\/revisions"}],"predecessor-version":[{"id":587,"href":"https:\/\/divyaya.com\/bn\/wp-json\/wp\/v2\/pages\/40\/revisions\/587"}],"wp:attachment":[{"href":"https:\/\/divyaya.com\/bn\/wp-json\/wp\/v2\/media?parent=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}